Although the steps to build a website for retail
e-commerce are very similar to those for building a site for your wholesale
prospects, there are some inherent differences both in how your visitors will
access your products and the way in which you communicate with those visitors.
Let’s look at the foundational steps to build website that meets the needs of
your wholesale buyers.
ONE...
Homepage - There’s no place like home. Your home
page is the billboard for your entire brand; therefore, it needs to be both
visually pleasing and convey the right message. Since most of your site will be
password protected (more on that next), you’ll need to create impact both with
your images and your copy. Your homepage should have a clean and easy-to-use
navigation with a clear call to action.
Make the invitation to register as a wholesale
buyer prominent on your homepage by placing it above the fold, meaning that
visitors will see this as soon as they land on your homepage and will not have
to scroll down to see the invitation link that leads to your sign-up page. You
can also include news and updates on your homepage such as new products,
upcoming trade shows, seasonal items and promotions. Be strategic in how you
update your homepage and keep it clutter-free.
TWO...
Password Protected Pages - Whether you’re giving
access to your wholesale pricing on your retail website or on a separate
website that’s strictly dedicated to wholesale, you’ll need to create password
protected pages so that retail customers do not have access to your wholesale
pricing. You can either do that with special apps that offer this functionality
or by creating a dedicated wholesale website that requires a log-in password
for access.
You also have the option of vetting your wholesale
buyers and extending a wholesale code that will reduce their order total by 50
percent on your retail website. Although some artists use this method, in my
opinion, it’s not an ideal solution, especially if you plan to retail items
that you do not include in your wholesale lineup. The other challenge when
mixing retail with wholesale on the same website is that you don’t have
complete control over your messaging and product descriptions. More on that
later.
THREE...
Registration Page - One of the most important steps
to build a website that will grow your wholesale business is being able to
capture those leads with a proper registration page. Before giving access to
potential buyers, you’ll want to create a sign-up page with a form that is
designed to take all the buyer’s information on auto pilot.
Having a self-serve registration form will allow
you to collect all your buyer’s pertinent information such as name, store name,
store address, email, phone number and any other information you require before
giving them access to your wholesale pricing. Your wholesale registration form
can be created using email service providers such as Mailerlite or Mailchimp which
will allow you to embed a signup form right on your website as well as create
an automated confirmation email that will deliver the access code to
subscribers who complete your registration form.
Once you have subscribers, you can include them in
your email marketing campaigns or even set up a couple of automated emails that
will go out to new subscribers following the initial sign up. For example, the
first email, which includes the access code, could be followed by a welcome
email that includes a short get-to-know-you video that tells prospective buyers
about your brand.
From there, you can schedule your marketing
efforts to send out emails for new product releases, promotions and event
invites for upcoming trade shows. Of all the steps to build a website for
wholesale, this is right at the top because you need to capture those contacts
so you can nurture leads.
FOUR...
Speak Your Customers' Language - Among the steps to build a
website geared specifically to wholesale customers, is writing targeted copy
and product descriptions. On your retail website, you’ll want to write in a way
that connects the end user to your products so they can imagine the benefits of
owning your products. For wholesale, the language may be slightly different
because the benefit to your wholesale clients will be in creating successful
sales for the store and stocking products that resonate with their clientele.
Product descriptions might include both the
benefits of the product and the reasons why the end user will enjoy these
benefits. It’s a two-layer benefit! There may only be small changes in the way
you write your copy, but it should be geared to the end results that will
motivate buyers to want to carry your collection.
FIVE...
Collections Page - Just like your retail site,
your wholesale website will have a section dedicated to your product
collections. If you have more than one collection, you can include a drop-down
menu from your collections tab that will lead buyers to all your collections.
SIX...
Ordering FAQ Page - Next on the steps to build a
website for wholesale is answering all the questions before they need to be
asked. This is your terms and FAQ page. Here you’ll include ordering
information, payment terms, lead times, order minimums, refund or exchange policies, shipping
details and anything else your customers need to know or frequently ask.
SEVEN...
About Page - Your website about page is all
about your brand story and what makes your products unique. It should be
magnetic and concise while taking your potential customers on a journey that
speaks to them and tells them why your brand will benefit their store and their
customers. It’s about you, but only as it pertains to them!
EIGHT...
Contact Page - A standard contact page is
usually set up with a simple form for visitors to reach out and ask a question.
However, this an important piece of virtual real estate and an opportunity to
warm up your visitors. When someone clicks on “contact us”, you can start their
journey by making the experience feel welcoming and connected. Let them know
they’re in the right place by crafting a little copy that’s warm and inviting.
NINE...
Starter Packs Page - Unlike your retail website,
the steps to build a website for wholesale shopping will include done-for-you
order suggestions. This is where you round up a group of products that work
well together. They should include must-have items that are proven sellers and
which make for easy buying. Create a few starter packs that meet your order
minimum as well as packs that increase that order size. Starter packs help take
the guesswork and hassle out of picking and choosing items, assisting buyers
who don’t have the time or inclination to handpick individual items.
TEN...
Line sheet Page - Last on the foundational steps to
build a website for B2B is your line sheet page. This page does not necessarily
have to be visible in your website navigation menu as you may decide to simply
host your line sheets on this page. This then becomes a page to which you send
your wholesale prospects via an email link.
Do you need a platform with easy-to-follow steps to build a website for your wholesale collection? The following is the website builder I have use since 2008. I have a separate site for retail and wholesale and have been extremely happy with how easy it is to be in charge of all my own updates and website design.
Please note that I am an affiliate for this service and I will receive a commission should you feel it’s the right website builder for you. Also know that I will not recommend a product that I don’t stand by 100 percent.
The cost of the StudioShoppes website builder is both competitive and affordable. It’s simple to use and provides you with everything you need to set up your wholesale website... no additional apps necessary.
Wishing you all the success in the world with your business!
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